Doctors Co., Ltd., (head office: Minato-ku, Tokyo; president & CEO: Takao Yanagawa; hereinafter referred to as “DOCTORS”), which provides development and distribution and online medical care support in its business scope of medical DX, and Canon IT Solutions Inc. (head office: Minato-ku, Tokyo; president & CEO: Akira Kanazawa; hereinafter referred to as “Canon ITS”), which is a group company of Canon Marketing Japan Inc., will launch the Digital Healthcare Development Support Project on May 20, 2022, to comprehensively support learning, inter-company collaboration, study, and practice for commercialization in order to accelerate their joint support to companies that work on digital healthcare even further.

Figure 1: Details of the Digital Healthcare Development Support Project


In recent years, the number of companies that develop medical- and cloud-based digital healthcare services aiming to enter new markets is increasing because of the advent of a super-aged society and the outbreak of COVID-19. However, it is also true that there is a significant barrier specific to medical care for the cloud service that deals with medical information, such as evidence and reputational risk from a medical perspective, and compliance with laws and regulations, including the certification of medical devices and medical information guidelines.

In the Digital Healthcare Development Support Project, we will support companies attempting to enter the digital healthcare field to develop new digital healthcare services in line with two guidelines by three ministries* according to the essence of medicine. DOCTORS will plan and propose initiatives of companies from the perspective of medical workplace by making use of knowledge of more than 600 expert doctors, most of whom are medical specialists. At the same time, Canon ITS will support the design, development and operation of cloud-based services by the security by Auditor for Information Security (CAIS-Auditor), Cloud Security Auditor, and Medical Information System Certified Auditor-Associate as well as the advanced expertise and solid IT technologies related to the cloud that include Amazon Web Services (AWS). We will achieve highly useful digital healthcare services that are directly linked to the needs of the medical front by maximizing the strengths of both companies.

DOCTORS and Canon ITS will contribute to the development of healthcare in Japan by supporting the creation of true digital healthcare services with no divergence from the raw opinions on the medical front through support and activities for companies that are working on digital healthcare arising from our collaboration.


*The following two guidelines formulated in 2019 by the Ministry of Health, Labour and Welfare, the Ministry of Economy, Trade and Industry, and the Ministry of Internal Affairs and Communications
Security Guidelines for Health Information Systems by the Ministry of Health, Labour and Welfare
Safety Management Guidelines for Providers of Information Systems and Services that Handle Medical Information by the Ministry of Internal Affairs and Communications, and the Ministry of Economy, Trade and Industry


<Outline of the Digital Healthcare Development Support Project>

1. Medical DX Lecture Meeting (to be held on a regular basis)
Lecture meetings to learn about the latest trends and technologies and the history of commercialization through presentations by companies on the cutting edge of digital healthcare

2. Medical DX Forum (to be held once a year)
Business meetings and lecture meetings in person among companies working on digital healthcare

3. Consultation on digital healthcare development (to be held at any time)
Individual consultations to companies provided by DOCTORS well-versed in digital healthcare and Canon ITS with its IT technology

4. Support for digital healthcare development (to be accepted at any time)
One-stop support from business planning to development and to distribution for companies that are attempting to newly enter the digital healthcare field

<Details of the Digital Healthcare Development Support Project>

1. The 1st Medical DX Lecture Meeting

We are pleased to announce that we will have e-Growth Co., Ltd., as the first guest company (speaker) for our Medical DX Lecture Meeting.

If you are interested in this lecture meeting, please apply in the website URL below.

Speaker: Keiho Imanishi, President & CEO, e-Growth Co., Ltd.
Time and date: 6:00 p.m. to 7:30 p.m., Wednesday, June 22, 2022 (tentative)
Meeting format: Online (Those who have registered for participation will receive the link/URL.)
Admission fee: free (Registration in advance is required.) Capacity: 100 people
The link/URL for registration


2. Medical DX Forum

We are going to held in-person lecture meeting once a year in addition to the online meeting.
The details will be announced when they are confirmed.

3. Consultation on digital healthcare development

Canon ITS with its IT technology and DOCTORS well-versed in digital healthcare will hold individual consultations on the development of digital healthcare. If you would like to receive a consultation, please apply via the link below.

4. Support for digital healthcare development

Provided are DOCTORS’ consulting services for planning that includes support for interviews with doctors, healthcare providers, and patients and support for reputational risk measures, as well as Canon ITS’s diagnosis of conformity to medical information guidelines, and support to prepare associated documents. Moreover, including the establishment of infrastructures for digital healthcare service and medical information cloud (by Canon ITS), support for pilot and clinical studies, and for acquiring medical device certification (by DOCTORS), both companies will collectively provide various services that cover the entire medical lifecycle.

Figure 2: Examples of services provided by DOCTORS and Canon ITS


<Collaboration system by DOCTORS and Canon ITS>

In this collaboration, DOCTORS, which has medical knowledge, formulates the business strategies that reflect the actual clinical environment, while Canon ITS, which has knowledge on how to deal with two guidelines by three ministries on the cloud, including the AWS, establishes the system conforming to the guidelines and provides the diagnosis of conformity to medical information guidelines as well as support for the preparation of documents associated with those guidelines. Thus, we will support digital healthcare services that would be easily available in the clinical environment in order to achieve DX in the medical industry.

Figure 3: Collaborative system with Canon ITS and DOCTORS


[Overview of DOCTORS Co., Ltd.]
Company name: DOCTORS Co., Ltd.
Representative: Takao Yanagawa, President & CEO
Location: 5F PMO Hamamatsucho II, 2-3-6 Shibakoen, Minato-ku, Tokyo 105-0011 Japan
Date of establishment: October 2019
Business description: Providing various services that include Doctors Cloud® for supporting commercialization of digital healthcare service, Doctors Next® for comprehensively supporting medical DX and digital healthcare service, and Doctors Station® for supporting medical-collaborative telemedicine services by making use of the network of active expert doctors (more than 600 doctors as of today) based on its own guidelines.

[Overview of Canon IT Solutions Inc.]
Company name: Canon IT Solutions Inc.
Representative: Akira Kanazawa, President & CEO
Location: CANON S TOWER, 2-16-6 Konan, Minato-ku, Tokyo 108-0075 Japan
Date of establishment: July 1982
Business description: System integration and consulting and development and sales of various types of software

*Amazon Web Services (AWS) is a trademark of, Inc., or its affiliate companies in the United States or other countries.
*All company names, product names, and service names stated herein are registered trademarks or trademarks of their respective owners.